Cancelling
your membership
End membership benefits
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Membership Benefits: All membership benefits will remain active until the end of the current billing cycle, ensuring you get full value from your remaining time.
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​Transition to Per-Visit Pricing: Once your membership is inactive, your account will shift to per-visit pricing for any future services.
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Reactivation of Membership: If you decide to restart your membership after cancellation, you will need to pay the membership registration fee again.
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Membership Freeze Option: If you're interested in pausing your membership rather than canceling, please review the membership freeze option detailed below for more information.
Freezing
your membership
Pause membership benefits
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​Freeze Fee: $20 per month for the duration of the freeze. This replaces your monthly membership invoice.
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Duration of Freeze: You are allowed one (1) continuous freeze per 12-month period with no limit on the number of months for that single freeze.
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Visit Options During Freeze: While on freeze, you can either pay a la carte rates for any visits or choose to restart your membership.
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Freeze Fee and A La Carte Visits: The $20 freeze fee does not apply towards the a la carte visit fee if you choose to pay per visit while on freeze.
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Access During Freeze: You will still have access to your Fullscript, including all previous recommendations, Personalized Nutrients refills, and personalized tincture refills.
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Restarting Membership: Upon restarting your membership, your recurring invoice will be at the current membership rate, and you will not be charged the one-time membership registration fee.
Prepaying
your membership
Pay upfront for savings
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12-Month Membership Prepay Option: New and existing members can pay for a full year of membership upfront and receive 1 month free.
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We will not charge your card on file until speaking with you over the phone.